Who Uses Shipwire?

Shipwire has been sold three times. Ingram Micro announced its purchase in 2013, CEVA Logistics ended up owning it in 2022, and Stord took over on January 1, 2026. A lot of what’s been written about who uses Shipwire predates that last handover.

That makes the customer question trickier than usual. There’s a long roster of names from the Ingram Micro and CEVA years, a migration into a new owner underway right now, and a set of network figures that don’t line up with each other.

Who are we? Speed Commerce is an end-to-end provider of outsourced customer experience solutions for eCommerce retailers (including for Shopify and BigCommerce and more) as well as manufacturers, for close to 20 years. We grow our clients’ businesses by providing winning customer experience strategies such as 24/7/365 eCommerce customer service, order fulfillment, and warehousing. Get a free quote from a fulfillment expert. Use, share & embed our fulfillment logistics calculators optimized for 2026.

Who owns Shipwire today?

Stord, the Atlanta fulfillment company, closed its purchase of Shipwire from CEVA Logistics on January 1, 2026 and announced it four days later. Terms weren’t disclosed. Stord picked up Shipwire’s technology division, its order management system with proprietary B2B integrations, an AI-enabled platform connected to more than 200 shopping carts, marketplaces, and ERPs, and 12 fulfillment locations.

Shipwire dates to 2006, when founder Damon Schechter started it as a cloud-based logistics service for smaller sellers. eBay and Newell Rubbermaid invested in 2011, and by the time Ingram Micro announced its purchase in October 2013 the company had raised about $15 million. That December Shipwire said it served more than 1,000 emerging companies and web retailers out of seven distribution centers in four countries.

The second handover happened one level up. Shipwire sat inside Ingram Micro’s Commerce & Lifecycle Services unit, which CMA CGM agreed to buy in December 2021 for $3 billion in enterprise value. The deal closed in April 2022, putting Shipwire under CEVA Logistics, CMA CGM’s logistics arm.

Stord is the youngest owner yet. Sean Henry and Jacob Boudreau founded it in 2015, and it raised $250 million at a $3 billion valuation in May 2026, according to TechCrunch. Shipwire is the latest in a run of acquisitions that includes Fulfillment Works, ProPack, Pitney Bowes’ eCommerce fulfillment business, and Ware2Go.

What does Shipwire do?

Shipwire is a software platform and a warehouse network stitched together. The software connects a seller’s storefronts and marketplaces (more than 200 of them, including Shopify, Amazon, Walmart, Magento, and NetSuite) to the warehouses, then routes each order to whichever location and carrier makes sense on cost and speed.

The service list covers eCommerce fulfillment, warehousing, marketplace and B2B fulfillment, reverse logistics, dropshipping, transportation management, and cross-border shipping with delivered-duty-paid options. Returns plug in through Happy Returns and Returnly. On speed, Shipwire says orders in before cutoff ship the same day, with two-day ground coverage across North America and Europe.

A few named products handle the specialty work. Sell Thru Retail and Commerce EDI manage retailer compliance and purchase order traffic. Dropship for Retailers makes a big vendor roster look like one company to the customer. Nesting tucks small items inside larger cartons so they ship as a single parcel. Shipwire Anywhere runs the same dashboard over locations Shipwire doesn’t operate, like a garage, a retail store, or a third-party warehouse, though its support page says international shipping from those locations isn’t supported.

The network numbers don’t agree

Ask five sources how big the Shipwire network is and you’ll get four answers. A 2020 Ingram Micro release counted more than 150 warehouses in the Shipwire-enabled network. Shipwire’s global fulfillment page today says 120-plus managed centers in 45 countries, and its overview page adds 17 million square feet. The homepage says 30 centers and more than 10 million square feet. Stord’s announcement counted 12 locations.

The difference probably comes down to definitions. The larger figures likely count partner and third-party warehouses reachable through the platform, and Stord’s announcement separates the 12 locations that came with the deal from the wider CEVA warehouse network, which Shipwire customers can still reach under existing logistics agreements. Nobody has published a reconciliation, so treat that as a reading, not a fact.

Named sites are more trustworthy than totals. Waalwijk in the Netherlands is the largest, at about 1.13 million square feet, with capacity Shipwire puts above 30,000 units an hour. Others named in its pages and case studies include Mira Loma in California, New Lenox in Illinois, Lancaster in Pennsylvania, Millington in Tennessee, Toronto, and Daventry in the UK. Our Shipwire locations page lists more.

Who ships with Shipwire?

Every name below comes from Shipwire’s own case studies, press releases, or homepage logo row. That makes them good evidence of who signed on and silent about who has left, and several date back to the Ingram Micro years. Read them as a portrait of the typical customer, not a current client list.

Launches and crowdfunding runs

Bee Inventive, the Australian maker of Flow Hive beehives, raised $12.2 million on Indiegogo in eight weeks and then had to ship the backorders worldwide. Shipwire pulled the campaign’s orders into its platform automatically and fulfilled from three U.S. locations, one in the Netherlands, and two in Canada, plus its home market of Australia.

The Grommet, the product-discovery marketplace, was already a marquee Shipwire customer in December 2013. Shipwire built it a custom dropship setup with automatic label generation through APIs, a vendor portal, centralized shipping accounts for volume rates, and packing lists that looked the same on every order. Its case study cites 450% sales growth without saying over what period, plus a supplier roster that grew from about 600 to well over a thousand.

Design-led consumer products

Peak Design, the camera gear maker, has shipped with Shipwire since 2013. Its case study lists six centers: Mira Loma, Shenzhen, Waalwijk, Toronto, Daventry, and Eastern Creek in Australia. The team credits Shipwire as an elastic labor force that let the company grow without adding headcount.

Mockingbird, the stroller company, used Nesting to pack accessories inside stroller cartons across more than 50 order combinations, cutting shipping costs by up to 35% on its most popular ones. Little Unicorn, a diaper bag company launched in 2014, connected more than 25 retail channels within four months, using Commerce EDI on top of its Shopify store. Storelli, the protective soccer gear company, ships from Lancaster and Daventry and reports a 650% rise in outbound orders across a relationship the case study dates from 2010 to 2022. SOL REPUBLIC, the audio company, was the other marquee customer Shipwire named in December 2013.

Food, drink, and the garden

Back to the Roots has shipped with Shipwire since 2015. The grow kit and seed company works out of New Lenox, Illinois, which reaches 93% of the U.S. population by ground in two days, and uses EDI through Logicbroker to feed Target, Walmart, and The Home Depot. Its case study cites 300% year-over-year revenue growth from 2019 to 2020 and a push into more than 5,000 new retail locations over twelve months.

LIFEAID, the nutritional beverage company, spread across four Shipwire facilities and reports two-day delivery to 90% of its U.S. customers. Revenue grew 60% while shipping costs rose 9%.

Retailers, marketplaces, and portfolios

Best Buy Canada turned to Shipwire when its own distribution centers weren’t set up for direct-to-consumer orders. Its online catalog grew from 8,500 products in 2014 to more than 60,000, and inbound deliveries went from a few pallets a week to multiple truckloads a day. GovX, the marketplace for U.S. military and first responders, fulfills from east and west coast warehouses and reports 53% year-over-year order growth.

Dastmalchi, which runs VitaGoods, Vanity Planet, and DazzlePro, outgrew a previous fulfillment partner, connected to Shipwire by API, adopted Sell Thru Retail and Commerce EDI, and reports 80% year-over-year growth and a quadrupling of its retail channels from an initial six.

Shipwire’s homepage also carries logos for Babylist, Libbey, BTTR, Razer, and BedJet, none with a published case study. Happy Returns turns up in its materials as an integration partner, not a customer.

What does the typical customer look like?

Stord’s own description of Shipwire is a decent summary: warehousing, global shipping, and fulfillment for “smaller and rapidly growing” eCommerce companies. The case studies fit.

Most sell through several channels at once, usually direct plus retail EDI plus marketplace or dropship. Several ship across borders. A handful hit a sudden spike, whether a crowdfunding windfall, a 300% year, or a launch. And the products skew toward consumer goods and lifestyle categories.

What’s missing is recency. None of the case studies we found references a period later than 2022, and we didn’t find any customer stories from the Stord era.

What happens to Shipwire customers now?

Per Logistics Management’s coverage, customer onboarding had already begun and the migration into Stord was underway. Stord says Shipwire customers will get its parcel pricing and consumer experience tools, plus faster AI development on order management, warehouse management, and estimated delivery dates. Shipwire CEO Marcelo Wesseler said joining Stord speeds up the company’s logistics technology vision.

Has the Shipwire name disappeared? Nope. Shipwire.com now carries a “Shipwire, a Stord Company” logo. What the announcement doesn’t say is how long that lasts, or how existing contracts, fee schedules, and the platform itself carry over. If you’re a current customer, that’s a conversation worth starting yourself.

What does Shipwire charge?

Shipwire doesn’t publish shipping or pick and pack rates. Its site says a quote request gets a response within three business days. What it does publish is a fee policy, and it’s more revealing than most:

• A $500 monthly billing minimum across storage, handling, and shipping, waived for the first 90 days, with Shipwire reserving the right to bill the difference
• Receiving at $2.69 per carton, $430 per floor-loaded container, $43 an hour for non-standard receiving, $70 per ASN for unqualified receiving, and $0.59 per unit for deassortment
• Long-term storage at $10.25 per cubic foot per month for inventory older than six months, rising to $20.50 after twelve, once you hold more than ten units
• If a prepaid balance runs dry and no valid card is on file, an administration fee of up to $0.10 per stored item, rebilled every 24 hours until the account is funded, plus interest of up to 1.5% a month on past-due amounts

The fee policy carries no effective date and the platform is mid-transition, so read these as Shipwire’s latest published terms, not a promise about a new contract. To pressure-test any quote, start with how 3PL pricing works, which walks through each fee a proposal should list. Current market numbers live in our pick and pack fee rates guide, and our Shipwire pricing breakdown goes deeper on this provider.

Why do companies pick Shipwire?

Connector breadth comes first. With 200-plus prebuilt links, most storefronts and marketplaces plug in without custom work, and orders route across locations automatically. International reach from a single account is next: Peak Design, Storelli, and Flow Hive all ship across borders without stitching together separate vendors.

Retail compliance sold as a product instead of a project is a third draw. Back to the Roots, Little Unicorn, and Dastmalchi all connected to retailers through EDI instead of handling purchase orders by hand. Then there’s elastic capacity, which shows up in Flow Hive’s crowdfunding rush, Back to the Roots’ 300% year, and Peak Design’s comment about a flexible labor force.

Packaging math rounds it out. Mockingbird’s nesting result, up to 35% lower shipping costs on its top combinations, is the clearest saving any customer story puts a number on.

Where does the record get thin?

Start with public reviews. Capterra shows 1.3 out of 5 across 16 reviews, and G2 shows 2.2 across six. The complaints repeat: lost or miscounted inventory, slow and scripted support that several reviewers called outsourced, surprise fees, and trouble with very large orders. The praise is narrower, mostly an intuitive interface and a smooth Shopify connection.

Treat those scores carefully, though. The Capterra reviews run from 2015 to late 2023 and the G2 ones from 2018 to early 2022, so it’s a small, old sample from before Stord and says little about how the operation runs today. It does tell you what to ask about. Our own Shipwire reviews page digs into the same themes.

The rest of the thinness is structural. Case studies stop around 2022, the network totals change from page to page, and the company is mid-migration under its third owner since 2013. Low-volume sellers are likeliest to feel the minimum, the receiving fees, and the long-term storage charges.

How do you vet a provider mid-handover?

We compete with Shipwire, so treat this as an interested party’s checklist. It’s the one we’d use on anyone, ourselves included.

Ask who signs the contract and which platform your account will live on after the migration. Ask for the facility list by address and operator, since the count depends on the page. Request references from the past twelve months, ideally from customers who’ve already moved over to Stord. Get every fee in writing, then ask how Stord’s parcel pricing changes your shipping rates. And test your own connector before the number 200 does the persuading.

If you’re building a shortlist, we’ve put Ryder, AMZ Prep, Buske Logistics, and AMS Fulfillment through the same questions.

Shipwire’s customer list is a tour of the last decade of direct-to-consumer commerce: a crowdfunded beehive, a camera gear maker, a stroller company, a nutritional beverage maker, a Canadian electronics chain. The through-line is sellers who needed several channels, and sometimes several countries, without building the operation themselves.

What you can’t do today is verify how well it’s running under Stord. The public record is old, the numbers vary from page to page, and the owner has changed for the third time. That isn’t a reason to rule it out, especially if the connector library or the international coverage fits your business. It’s a reason to do more diligence than usual and get terms in writing before you commit. If you’d rather have fulfillment centers across North America, transparent pricing and billing, and 24/7 customer service under one roof, that’s the work we do at Speed Commerce. Pick the partner whose current setup you can inspect, not the one whose past you can read about.